Custom Products Policy

Custom-Made Record Stand Policy

At Colour Furniture, we are dedicated to providing you with high-quality, custom-made record stands tailored to your exact specifications. To ensure your satisfaction, please review the following policy:

1. **Exact Measurements Required**:
- For all custom orders, we require exact measurements to be provided at the time of ordering. Accurate measurements are essential for ensuring that your custom record stand meets your expectations and fits your needs perfectly.

2. **Colour Finishes and Samples**:
- We understand the importance of visualizing the final product. Therefore, we are pleased to offer a free sample finishes upon request. These samples will help you choose the perfect colour and finish for your record stand.Β 

3. **Non-Returnable Custom Items**:
- Due to the personalized nature of custom-made items, all sales are final. Custom items are non-returnable and non-refundable. We encourage you to review all specifications and sample finishes thoroughly before placing your order.

4. **Order Confirmation**:
- Once you have provided the necessary measurements and selected your preferred color finish, we will send you an order confirmation detailing all specifications. Please review this confirmation carefully. Any changes must be communicated promptly before production begins.

5. **Production Timeline**:
- The production timeline for custom-made record stands will be communicated to you at the time of order confirmation. Please note that this timeline may vary based on the complexity of the design and the availability of materials.

6. **Quality Assurance**:
- We take pride in our craftsmanship and quality. Each custom-made record stand undergoes a thorough quality check before shipping to ensure it meets our high standards and your expectations.

Thank you for choosing [Your Company Name] for your custom record stand needs. We look forward to creating a unique piece that complements your style and enhances your music experience.

For any questions or further assistance, please contact our customer service team at info@furniturebycolour.com

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