Custom Products Policy
Custom-Made Record Stand Policy
At Colour Furniture, we specialise in crafting high-quality, custom-made record stands tailored to your needs. Please review the following policy carefully before placing your order:
1. Exact Measurements Required
To ensure your record stand is built to fit perfectly, we require accurate measurements when ordering. Please double-check all dimensions, as we manufacture based on the information you provide.
2. Colour Finishes and Samples
We know choosing the right finish matters. That’s why we offer free finish samples upon request. We strongly recommend requesting a sample before finalising your colour selection to ensure satisfaction with the final product.
3. Non-Returnable Custom Items
All custom-made items are non-returnable and non-refundable due to their personalised nature. Please carefully review all specifications and finish choices before submitting your order.
4. Order Confirmation
Once your measurements and finish selection are received, you’ll receive an order confirmation outlining all details. Review this confirmation thoroughly—any changes must be submitted before production.
5. Production Timeline
Production timelines vary depending on design complexity and material availability. You’ll be notified of the estimated timeline at the time of order confirmation.
6. Quality Assurance
Every custom-made record stand goes through a strict quality inspection before shipping. Our goal is to ensure you receive a product that reflects our craftsmanship and meets your expectations.
Thank you for choosing Colour Furniture. We’re honoured to create a custom piece that reflects your taste and passion for music.
For any questions, feel free to reach out to our team at:
📧 info@furniturebycolour.com